ADE Director's Communication Memo Form


Memo Number : ACC-01-070

Date Created : 02/22/2001

Attention:

Superintendents
Co-op Directors
Secondary Principals
Elementary Principals
Middle School Principals
High School Principals

Type of Memo: Informational
Response Required: No
   
Section:   Accountability - Dr. Charity Smith
Subject:
New Phone System for Professional Licensure

Regulatory Authority:

Contact Person:
Ron Tolson, Coordinator

Phone Number:
501-682-4342

E-mail:
rtolson@arkedu.k12.ar.us

The Office of Professional Licensure has recently initiated a new system for managing incoming calls.

The main contact number for Individuals calling Professional Licensure is 501-682-4342. Incoming phone calls will be answered by support staff and forwarded to the appropriate supervisor. Supervisors cannot be contacted directly; however, the support staff will know the supervisors' schedule. Due to the high volume calls and applications needing immediate attention, our supervisors have been assigned to work files without interruption, four hours daily.

Numbers previously assigned to Professional Licensure have now been routed to the main number indicated above. Eventually, all calls must be made to the main number. This new system should improve our ability to respond to incoming calls and better meet your needs.

Attachments:
    None

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