The No Child Left Behind Act of 2001 (NCLB), Section 1116 (e)(4)(D) State Education Agency Responsibilities requires the Arkansas Department of Education (ADE) to develop, implement, and publicly report on standards and techniques for monitoring the quality and effectiveness of the services offered by approved Supplemental Educational Service (SES) providers, and for withdrawing approval from providers that fail, for two consecutive years, to contribute to increasing the academic proficiency of students served under this subsection. Consistent with these requirements, the ADE has developed Standards for Withdrawing Approval of Supplemental Educational Service Providers.
The attached standards will be used to receive, investigate, and resolve any complaints filed by parents, teachers or other individuals and organizations concerning violations of Section 1116(e) by SES providers.
Districts are instructed to ensure that private schools receive copies of the attached Standards for Withdrawing Approval of Supplemental Educational Service Providers. All written complaints should be directed to the Local Education Agency (LEA) for resolution first. If no resolution can be reached by the LEA, or if the complainant is not satisfied with the LEA’s resolution, the complainant may appeal to the ADE. The attached Standards for Withdrawing Approval of Supplemental Educational Service Providers will not be used to address private contract disputes concerning an LEA or any private organization.